WordPress Changes – Poll – Valued Customers ?
Others in this series are Start -Herded ? Kept in the Dark ? Valued Customer ? and more to come. Workarounds are here. My standby blog is http://freedfromtime.blogspot.co.uk/
Purpose
It is now evident that WP management will not pay attention to customers disquiet and have opted for obstinate. It also evident that they have kept some motives hidden (see below).
The only option left is to seek a change of management by alerting investors via the tech-media. The forums and this opportunity to vote will be used for that purpose.
A Free Blog
First let’s dispel a myth that this is free blogging and we should be grateful.
It is the bloggers who have made WordPress a success and very valuable. The last assessment was $1.4 billion.
Blogger’s work either attracts advertising (which you don’t see whilst logged in). Or, as most seem to do, pay $30 p.a. as an upgrade to keep ads off. With several million using WordPress, that’s a lot of $30.
The much vaunted Open Source Code works both ways. This means that Automattic must be sitting on a vast repository of free code.
Respect
Bloggers were not consulted about any of these changes beforehand. The were foisted on us without any warning. Moreover, despite protest, almost all the Links go to the new Stats page and it as been stated that the old one will become unavailable. Moreover it has been increasingly difficult to avoid the new editor and the some of the real motives for all this have been kept hidden.
If one looks at the type of accounts available, what was referred to as “Basic” is now referred to as “Beginner”. It is hardly respectful to refer to Bloggers, who have been publishing for years, as “Beginners”.
A number of Bloggers have complained at their comments to Daily Post being held in moderation and the topic closed before their comment was published.
Forum Topics have been closed by staff without the permission of the originator or any consensus by the contributors. Like this and this, amongst others. This one after only 24 minutes. The latter conveys notions of Customer Service, it must have been an uncomfortable idea.
This is hardly the “Democratized Blogging” that has been much-lauded.
As an Aside
I wonder if WordPress employees know that they are referred to as Auto Matt icians. That is the correct spelling.
Do You Feel That you are Valued Customer ?
There is an opportunity to vote by clicking on a Like in the appropriate comment box below. The third comment box has a link to commentary with replies available.
Please spread the word by Linking, Sharing, Reblogging, or however you think best, so that others have the opportunity to view and vote.
Thank you for taking the trouble to visit.
* Automattic employees may comment but may not vote. * For surety, I have not used PollDaddy because it is owned by Automattic.
WordPress Changes – Your Poll #1 – Herded ?
Others in this series are Start – Herded ? Kept in the Dark (Why this is really happening) ? Valued Customer ? and more to come. Workarounds are here. My standby blog is http://freedfromtime.blogspot.co.uk/
This is your opportunity to vote on the recent changes to WordPress and there are two vital reasons to do so.
Firstly, the survey is unlikely to be published, so this is your opportunity to be heard.
Secondly, it is now evident that by ourselves it is unlikely that we can bring about improvement but, investors and allied businesses do not like mismanagement that alienates it’s customers and fails in new endeavours. They can make a difference and bring about the only solution available to us which is a change of management. With enough support there will opportunity to refer this matter to tech-journalists. The more who attend, the better chance we have. So please Link to here, Share, Reblog, or spread the word however you think fit.
Herded ?
The Reader: However one gets to the Reader, there is no way out except via the new Stats interface. The Reader lost it’s small drop-down menu late last year, which offered a link back to one’s Dashboard and a Sign Out. That loss paved the way to confinement.
The standard login (via wordpress.com) now goes directly to the Reader.
Almost every link to “Stats” goes to the new Stats interface. There is only “View All” beneath the Dashboard graph that still goes to the original statistics page. Other than this, one had to endure the nuisance of scrolling all the way down the new Statistics interface to find the only other link.
The New Editor was almost impossible to avoid until one has loaded it and then chosen “Classic Editor”. Then an opt-out cookie was placed with your browser. But, it expired after six weeks and was only useful if one was willing to keep WordPress cookies between sessions (more on those later). There is was no knowing how short it’s expiry date may be in the future. That option has been removed and one can only access the classic editor via direct links.
Taken all together, do you feel herded by nuisances, towards the new user interface and it’s editor.
How to vote: Beneath you will find two comment boxes.
One is for: Yes – I do feel herded into the new Stats interface.
The other is: No – I do not feel herded into the new Stats interface.
Please click on the small blue . ⭐ Like . in the box of your preference. You can withdraw your like at any time by clicking on it again.
Comments on this topic can be added in the usual way. And, thank you for taking the time to read. 🙂
* Automattic employees may comment but may not vote. * I have not used PollDaddy because it is owned by Automattic. * I regret the loss of Reply levels, but need to keep this simple. * Comments can be a testament to the extent (or not) of nuisance or whatever you may wish to add.
Forum Topic Moved
The forum topic “Classic Stats – How to Set” has been closed. We continue here:- Upgraded Stats ~ for those who are not happy about it.
Help with WordPress Changes
Sorry to redirect you but there have been developments that makes this easier at WordPress Navigation Links – Improved.
However, additional Links can be found here for those who might find them useful. 🙂
Now only relevant for additional Links that you might wish to use:-
Links included. – For more about the changes and what we can do about it, please click here. Bloggers are discovering that the inconvenience of the new user interface pages can be bypassed by Bookmarking/Favourite the desired pages. Then open a tab for the required log-in page and then open other bookmarked pages in additional tabs (you are automatically logged into each) .
This is not only more convenient but signals to WP that their intention to continue with their present approach is undesirable.
Here are some links to start with. You will only need to do this once, Bookmark/Favourite it and can then open each in a new tab when required.
WP Admin.
You can also use this for sign-out purposes.
https:// {YourBlogName} .com/wp-admin/
The Classic Stats page (most commonly used prior to the new one). From the main Admin page use the “View All” button or bookmark:-
https://wordpress.com/my-stats/
At present, you can also get to your Admin page, from these stats, by clicking on the small blue house at the top right.
The Old Stats page (copy to the address bar of a new tab and put your Blog name where indicated, without spaces).
https:// {YourBlogName} .wordpress.com/wp-admin/index.php?page=stats
The Reader
On the Reader, one can go directly to a post by clicking on the lower left time-stamp.
A New Post using the desktop editor which, at present, can still be found at the left menu bar of the Admin Page. Here is the link anyway (copy to the address bar of a new tab and put your Blog name where indicated, without spaces) .
https:// {YourBlogNme} .wordpress.com/wp-admin/post-new.php
All Posts which, at present, can still be found at the left menu bar of the Admin Page. Here is the link anyway (copy to the address bar of a new tab and put your Blog name where indicated, without spaces).
https:// {YourBlogName} .wordpress.com/wp-admin/edit.php
Notifications
https://wordpress.com/notifications
This opens your Notifications Archive which isn’t perfect but better than the New Notifications. That is. the unread items have a blue dot on the left and there is the usual bent arrow to indicate what you replied to. When the bell icon lights up, on any page, you only need to go to your Notifications tab and refresh the screen.
Further, avoiding the New Notifications is a clear message that they are not liked.
Other UI Pages
Can still be found using the left side bar of the WP Admin page. Bookmarking the most used is a quick way to navigate.
More About the Recent WordPress Changes, which need our attention if we are to rescue WordPress from the current managers of these endevours, which in there present form, can only the damage any pursuit of the mobile market whilst unnecessarily alienating existing desktop clients.
Please do re-blog or link if you wish. The more viewers the better. :-).
About WordPress Changes and What We Can Do
This article was first published 27th January 2015. The current situation (11 Many 2016) seems static with both the old Stats pages still available and very little disruption to the “classic” editor. The workarounds still being a viable option. We continue to watch for any further disruption and any cause for further protest as may be required.
For more recent concerns (Dec 2016) regarding the WordPress Reader, please click here ⇐.
For Help with the UI changes (workarounds) please click here .
There are additional issues that have not been openly disclosed please click here. For a full range of articles please click here.
*** On Jan 29, 2015 at 17:57 a reply from CEO Matt Mullenweg with bloggers responses, in comments below.
This article (on 27th January 2015) is about Underlying Motive, The Problems, Probable Cause, How We Can Make a Difference and Remaining Questions.
Underlying Motive
Matt Mullenweg, owner and recently appointed CEO of WordPress, has himself indicated a wish to pursue the mobile market which is made clear in and interview with Forbes click here ! (page 5/6) . However, that interview does not indicate any intention to abandon desk-top users.
Add to this, Tiger Global now have a total of $110 million invested in WP here !. Tiger Global also have investments in the expanding Indian and South American mobile and e-commerce markets.
Amended/Addition: From WSJ/Digits “We both have a long term outlook, and we’re focused on growth,” said Mullenweg of Tiger in an interview. “
This is altogether an entirely legitimate business pursuit but it’s gone wrong.
The Problem
The mobile versions of the user interface have been so inept as to spoil its credibility from the outset and at the same time alienate desktop users. Complaints, on the WP Forum, about the new editor ran to 32 long pages here !. Complaints about the New Stats here (closed)! and here (closed)! and here (closed) !. Complaints about the New Notifications here ! . More on Goldfish “An Open Letter to WordPress !“. And, we are told, there are more changes to come.
Amendment/Addition: To make this clearer, the changes that have annoyed people most have been the removal of navigation links that make it difficult to avoid the changed pages. From the Reader entirely impossible. Such action being coercive.
This is not at all the “democratized blogging” that WP claims to support. It was entirely unnecessary to create such nuisance for desktop users when a separate strand could have been developed for mobiles. A one size fits all approach is unworkable for devices that are so different.
The notion that this is a free service and that we should not complain is false. Active blogs either accept advertisements (which are not visible to the blogger whilst logged in). Advertisements which are based upon their own work as the attraction, or pay their $30 p.a. to keep them away.
Such attitudes and behaviour have a continued corrosive effect which includes the loss of key workers over time. After 1-2 years a company falls into decline, but by then it is unable to stop that decline or even fully recognise the cause.
If customers migrate to another host, then those remaining are going to lose readership, which is then another incentive to move. If any of the major players realise that WP is creating its own vulnerability they will surely take advantage. An easy transfer and universal reader would be enough to tip the balance and create a landslide.
Taken altogether this means that we must rescue WordPress from its own demise.
Probable Cause
Nobody in their right mind would want to spoil their progress into a new market and at the same time alienate existing customers. From long experience freelancing in industry, I know of only one way this can come about. Somebody who is more convincing than capable has got hold of the reins.
The symptoms are commonly the use of unrealistic hyperbole, forcing users into the new product so that it appears to be successful (in this case, by manipulating the navigational links), destruction of previous work (by removing access), create a notion that restoration is impossible (manage the complainants instead of the complaint) and ensuring that executives of the company do not know the truth (it’s all going very well and doesn’t it look good).
Problems are exacerbated when there is failure to meet deadlines. That results in products being launched before they are ready and, needing to meet the next deadline, no time for adequate remedy. As a result, there is further motive to use the ploys mentioned above and plough on regardless.
The most insidious of these is the notion that we cannot overturn the situation. It is a ploy to ensure that we do not even try outside of the prescribed avenue (the forums) which only frustrate. But, to paraphrase FDR, ‘there is no cause for despair except despair itself’.
How we can Make a Difference
Whatever may be thought of the above summary, if we do not make an effort, then we and WP lose by default. If we get up on our hind legs and howl for the pack to pay attention then we stand a good chance of putting more sensible people in charge. So:-
- All the possible remedies and the encouragement to be optimistic need to be widely publicised by ourselves by posts (with plenty of tags for the Reader), links, re-blogging with lots of tags (you can use up to 15 categories +Tags without getting excluded from the Reader), tweets, Facebook, email etc. That is our strength as publishers and the numbers of people who express disquiet count as much as the comment content.
- Every click to/from the new pages are surely recorded and supports the notion that they are successful. Therefore, it is vital to boycott their use. They can be avoided by Bookmarking/Favourite a few pages and opening each in a new tab. For more information and a fairly straightforward approach please click here ! .
- Whilst the forums are a sink-hole for energy with comments that seek restoration only frustrated, it is still important to increase the number of voices and thus show the extent of disquiet. The most commonly used open threads are here ! for general comment and here ! for New Notifications. Comments can be entered at the end of the last page and whilst they do not need to be more than brief to add weight to the cause. However, the forums are free to comment as much as you wish.
- Make contact with WordPress seniors/founders who may not know what is really occurring. Many have blogs and can be found on the “About !” page. Unfortunately it is not at all as useful as the version that was recently removed. Fortunately I took screen-shots of the original here !. Matt Mullenweg can be contacted here ! and/or tweeted here ! and former CEO, Toni Schneider, here !.
More than one link may be held in moderation. Therefore, may I recommend using the exact name of forum topics.
- Later, when the tide of protest has risen, I will be making contact with the equity holders who stand to lose a great deal and those journalists who would like the story of WP unnecessarily creating conflict with its own clients.
The Remaining Questions
Are the seniors/founders of WP really upholders of high ideals or was it just a marketing ploy. Some of the delightful descriptions from the original “About” page, screen-shots here, include:-
Matt Mullenwg – As the Chief BBQ Taste Tester of Automattic, Matt travels the world sampling cuisine and comparing it to the gold standard of Texas BBQ.
Nick Hamze – Chief Swag Officer
Stu West – Chief Festivities Officer (CFO) – Stu spends his time measuring the awesomeness of operations and finance at WordPress.
Michelle Weber – Chief Semicolon Advocate
It begs the questions. Has it really all been about having fun and making swag or is it just that Matt Mullenweg is having too much fun to mind the shop ? The eventual answer is that deeds speak far louder than words.
What can do we do about it ? We can spread the word and raise as many voices as possible. As a last resort, a method I know to be effective against the unethical, is to widely embarrass with the truth and threaten income and the value of the company.
I hope that the sensible will get control soon and save us all any more nuisance. Lastly; thank you for taking the time to read and may I offer you my best wishes in all your endeavours.
Please do use this as you wish by re-blogging, linking etc. The more viewers the better.
GrahamInHats
With gratitude and credit to all those who entered comment and information on the forums and apologies if reading has been a bit hard on the eyes (this blog was not intended for this purpose). 🙂
The follow-on from this is now WordPress Changes – Polls #1 – Herded ?
Freed From Time 